Michael HundeyinAccess Bank has refunded N360,000 to Abiodun Badmus, a Lagos State resident who erroneously transferred the sum to the wrong bank account.
This came after EQ published a report on the matter on Friday.
“Access Bank refunded the N360,000 to my account this morning,” Badmus said in a telephone interview with EQ on Monday.
“Thank you so much, I really appreciate your efforts.
“This was one issue I have been trying to get the bank to resolve since July 26. This refund could not have been possible without your help.
READ ALSO: A Customer Sent N360,000 From One Access Bank to Another in Error. The Bank Won’t Return It Even After a Court Order
Screenshots Showing the N360,000 Refund Access Bank Made on Monday
“I reported the matter to you on Wednesday, I got my money back the following Monday. This seems like magic. Thank you so much. God bless EQ.”
While trying to pay a client for services rendered on July 26, Badmus erroneously transferred the sum to a stranger.
Interestingly, Badmus, his client and the stranger whose account the N360,000 was transferred to all operated Access Bank accounts.
When he subsequently reported the erroneous transfer at an Access Bank branch in Yola, Adamawa State, he was instructed to obtain and submit a court order to initiate a fund recovery process.
READ ALSO: After EQ’s Story, Access Bank Wipes Off Customer’s Loan Originally Obtained by a Thief
When Badmus submitted the court order at the same branch on August 8, he did not get any positive response from its officials. He waited for more than a month. The bank officials continued to tell him that the fund recovery request was still being worked on.
He further liaised with the bank’s customer care desk for a resolution on the matter but the responses he received from the financial institution’s officials he spoke with were also not helpful.
The matter remained unresolved for over two months until he contacted EQ on Wednesday.
The post After EQ’s Story, Access Bank Refunds Lagos Resident’s N360,000 appeared first on Foundation For Investigative Journalism.
